Find the right guide for every product, service, and launch path.
Use this hub to move from product understanding to implementation detail, go-live checks, and operational monitoring across the Ozibus suite.
Start with the surface you need.
Product Guide
A full operating guide for Ozibus App, messaging, chat, scheduling, billing, analytics, and launch checks.
Full-suite reference DevelopersDocumentation
API setup, authentication, request patterns, integration notes, and implementation guidance.
API docs Launch supportGuides
Outcome-focused guides for marketing, support, appointments, developer launch, and operations.
Playbooks OperationsSystem Status
Service availability and incident visibility for customer-facing and internal operating confidence.
Live healthResources by suite area.
Each lane maps to current Ozibus products, service modules, and operating workflows.
Ozibus App
Account setup, users, roles, subscriptions, wallet, settings, reports, and operations control.
Messaging APIs & SMS
Sender IDs, campaigns, phonebooks, delivery logs, opt-outs, queue checks, and cost readiness.
Email Delivery
Templates, variables, SMTP clients, preferences, tracking, domain verification, and inbox readiness.
Verify & OTP
OTP flows for signup, login, password reset, payments, audit trails, expiry, and resend controls.
Customer Chat
Widget Studio, public keys, agent routing, tickets, knowledge base, AI Assist, and SLA checks.
Scheduling
Services, availability, staff, resources, locations, queues, reminders, and public booking widgets.
Broadcast
Audience activation for announcements, in-app messages, scheduled campaigns, and analytics.
Contacts & Audiences
Contacts, phonebooks, regions, segments, preferences, opt-ins, opt-outs, and suppression rules.
Wallet & Subscription
Top-ups, plan access, PAYG usage, AI Assist billing, packages, transactions, and ledgers.
Developer Platform
API keys, webhooks, public widget keys, allowlisting, PHP SDK, request references, and error handling.
Choose by the outcome your team is trying to ship.
Marketing and lifecycle
Broadcast, SMS, email, contacts, suppression, cost estimates, test sends, and delivery monitoring.
02Support and retention
Chat widget, agents, routing, tickets, knowledge articles, AI Assist, and service recovery.
03Appointments and operations
Scheduling setup, services, office hours, staff, resources, reminders, and public booking widgets.
04Developer launch
API credentials, SDK usage, webhooks, IP allowlisting, request IDs, retries, and public keys.
Pair docs with a guided walkthrough.
Review pricing, confirm product fit, and plan the next launch with the Ozibus team.