Pricing

Pricing that follows how your team operates.

Use transparent message-unit rates, then package scheduling, chat, and automation around your workspaces, seats, locations, and support model.

Buying models

Start with the model that matches your operating motion.

Messaging remains usage-based. Scheduling and chat can be packaged around teams, workspaces, locations, and automation complexity.

01
Appointments

Scheduling Starter

Free setup then usage-based reminders

For teams taking bookings, coordinating staff availability, and sending automated appointment reminders.

  • Booking pages
  • Staff queues
  • Email/SMS reminders
  • Calendar-ready workflows
Talk to Sales
02
High-volume teams

Scheduling Operations

Custom per workspace or location

For multi-location operations that need advanced routing, staff controls, reporting, and service-level visibility.

  • Multi-location routing
  • Queue dashboards
  • Operational reports
  • Priority support
Talk to Sales
03
Support and sales

Customer Chat

Per seat plus message usage

For support, sales, and operations teams managing customer conversations from a shared inbox.

  • Shared inbox
  • Conversation history
  • Team assignment
  • Customer context
Talk to Sales
04
Managed journeys

Chat + Automation

Custom based on workflows

For teams that want chat connected to campaigns, bookings, verification, and operational notifications.

  • Workflow triggers
  • Bot handoff
  • Broadcast follow-up
  • SLA reporting
Talk to Sales
Usage rates

Message unit pricing stays transparent.

These rates are pulled from the current pricing source, so channel pricing remains DB-driven.

01

SMS

Reliable SMS for transactional, notification and authentication messages.

$1 per unit
  • Order confirmations
  • Shipping notifications
  • Appointment reminders
  • Security alerts
  • One-time passwords
  • Account verification
Get Started
02

Email

Scalable transactional and marketing email delivery.

$0.0038 per unit
  • Order confirmations
  • Shipping notifications
  • Appointment reminders
  • Security alerts
  • One-time passwords
  • Account verification
Get Started
03

WhatsApp

Template-based WhatsApp for fast transactional messaging and customer engagement.

$0.03 per unit
  • Order confirmations
  • Delivery updates
  • Appointment reminders
  • Security alerts
  • Login & 2FA
  • Account verification
Get Started
Billing logic

Simple enough to start, flexible enough to operate.

Use wallet-based billing for usage, then add workspace and support packaging when your customer operations need more structure.

01Wallet usage

Message charges deduct from your balance as traffic moves.

02Module packaging

Scheduling and chat can be aligned to seats, workspaces, or locations.

03Enterprise terms

High-volume teams can use custom commercial terms and invoiced top-ups.

Questions

Common pricing questions.

Messaging, scheduling, and chat can be combined without losing cost visibility.

How is scheduling priced?

Scheduling can be set up around teams, workspaces, or locations. Reminder messages are billed through your normal SMS, WhatsApp, or email usage rates.

How is chat priced?

Chat can be packaged by seats, shared inboxes, or automation requirements. Message delivery costs still follow your configured channel rates.

Why is OTP not listed separately?

OTP messages use the same delivery channels as SMS and email. The listed rates apply based on the channel you choose for delivery.

How does billing work?

Usage charges are deducted from your wallet balance in real time. For enterprise accounts, Ozibus can support invoiced top-ups and custom commercial terms.

Plan with context

Build the plan around your customer journey.

Start with messaging, add scheduling and chat, or bring the full Ozibus suite into one operating model.