Ozibus service

WhatsApp Notifications

Deliver transactional messages, OTPs, and rich media worldwide using approved templates, two-way chat, and real-time delivery insights for faster, trusted customer interaction

Overview

WhatsApp Notifications

Reach customers on WhatsApp with template-based messages, quick replies, rich media and secure two-way conversations — reliable delivery, measurable results, and easy developer integration.

Send order updates, OTPs, reminders and promos via WhatsApp templates. Two-way chat, rich media and delivery analytics boost engagement, trust and conversion.

Template-based Transactional Messaging

Send approved WhatsApp templates for order confirmations, delivery updates, OTPs and billing notices with guaranteed formatting and high deliverability across regions.

Two-way Conversations & Agent Handoff

Support inbound replies, quick-reply buttons and seamless escalation to live agents so customers can converse, confirm details, or resolve issues in-thread.

Security, Consent & Compliance

Built-in opt-in/opt-out management, template approval tracking, encrypted metadata storage, and audit logs to meet privacy and regulatory requirements for messaging and OTP flows.

Developer APIs, Webhooks & Automation

REST APIs, SDKs, webhook callbacks and message templates management enable fast integration, event-driven automation, retry/failover logic, and real-time delivery/read receipts.

Use cases

Where teams use WhatsApp Notifications.

Transactional Notifications

Send approved WhatsApp templates for important customer moments.

  • Order confirmations
  • Delivery updates
  • Appointment reminders
  • Security alerts

Authentication & OTP

Deliver verification codes over WhatsApp using approved templates.

  • Login & 2FA
  • Account verification
  • Password reset
  • Session validation

Support & Alerts

Enable support handoff and proactive alerts on a trusted customer channel.

  • Support messages
  • Live agent handoff
  • Delivery tracking
  • Billing reminders
Integration path

From account to production in four steps.

01Sign up

Create your account and service access.

02Configure

Set credentials, templates, senders, or widgets.

03Test

Run controlled checks before live traffic.

04Operate

Monitor delivery, usage, routing, and health.

WhatsApp Notifications snippet sample

Detected: javascript
const axios = require('axios');
let data = JSON.stringify({
  "type": "text",
  "to": "+12345678901",
  "message": "Hello, hope you're good ?"
});

let config = {
  method: 'post',
  maxBodyLength: Infinity,
  url: 'https://api.ozibus.com.au/v1/whatsapp',
  headers: { 
    'Merchant-Id': '<YOUR_MERCHANT_ID>', 
    'API-Key': '<YOUR_API_KEY>', 
    'Content-Type': 'application/json', 
    'Authorization': 'Bearer <YOUR_JWT_TOKEN>'
  },
  data : data
};

axios.request(config)
.then((response) => {
  console.log(JSON.stringify(response.data));
})
.catch((error) => {
  console.log(error);
});
View Documentation
Ready to launch

Start WhatsApp Notifications with the right setup.

Register, review docs, or book a walkthrough before production launch.