Clear terms for how Ozibus works.
Customer-facing legal, privacy, messaging and platform terms for OZIBUS PTY LTD and the Ozibus services you use.
Ozibus is an Australian company. Its primary hosting infrastructure is currently in Phoenix, Arizona, United States, and service delivery may also involve providers such as Twilio, Namecheap, Stripe, telecommunications carriers and Meta/WhatsApp.
Privacy Policy
How Ozibus collects, uses, discloses, stores and protects personal information and Customer Data.
Terms of Service
The core terms governing Ozibus accounts, services, fees, acceptable use, suspension, termination and liability.
Acceptable Use & Messaging Policy
Rules for lawful messaging, sender identity, recipient permission, anti-abuse controls and WhatsApp Business use.
Data Processing Addendum (DPA)
Customer and Ozibus responsibilities for processing Customer Data, security, subprocessors, incidents and international transfers.
Data Hosting & Subprocessor Notice
Primary hosting location and the material providers used for communications, email and payment processing.
Cookie & Tracking Notice
How Ozibus uses essential, preference, analytics and communication-tracking technologies.
Security & Responsible Disclosure Policy
How security researchers can report potential vulnerabilities responsibly and safely.
Service Level & Support Policy
Ozibus service availability objective, exclusions and the distinction between platform monitoring and staffed support.
Health & Sensitive Data Addendum
Additional conditions for customers authorised to process health information or other sensitive information through Ozibus.
Messaging Compliance: SMS Sender ID, WhatsApp & Anti-Spam Notice
Channel-specific responsibilities for SMS Sender ID, WhatsApp permissions, anti-spam requirements and provider enforcement.
Billing, Ozibus Account Balance, Promotional Credit & Refund Policy
Pay-as-you-go funding, A$20 minimum top-up, A$5 promotional email credit, large funding, balance restrictions and refunds.
API & Developer Terms
Terms for API credentials, SDKs, webhooks, rate limits, security, developer data handling and WhatsApp integrations.
APP 5 Collection Notices
Short collection notices for signup, enquiries, support, webchat, bookings, marketing, developer access, jobs, WhatsApp and payments.
Publication & Governance
How Ozibus keeps its public legal documents and material legal, provider and data-location claims under review.
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Questions about privacy, security or your account
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